(902) 401-6662
30 Damascus Rd. Suite 220, Bedford, Nova Scotia B4A 0C1
info@pacrimhospitality.com

Support Our Troops While on Vacation

Pacrim Hospitality Services Inc. (PHSI) is offering special hotel discounts for all serving Canadian Forces members (CF) and their families for a second year. As a participant of the CANEX Discount Program, Pacrim Hospitality Services has raised over $1,355.00 for the Military Families Fund since 2010.

“We are honoured to make this contribution to the Military Families Fund,” said Kris Crundwell, Vice-President Sales, PHSI.  “On behalf of the staff and management, I extend a sincere thank you to those who choose to stay in our hotels and look forward to continued growth and support for our troops in the years to come.”

PHSI supports our CF members and their families and have set special rates at all their hotels across Canada and the US for personal leisure travel. With every guest room purchased through the CF Appreciation Program, a contribution will be made to the Military Families Fund.  The program will remain in effect through 2011 and beyond. 

“The Military Families Fund was created to provide financial assistance to families of military members when they are facing extraordinary challenges due to the unique characteristics of military life,” said Sandy Gauthier, National Manager, Support Our Troops Funds. “Thanks to donors and corporate supporters like PHSI, the fund has been able to assist more than 375 families.”

Take advantage of this offer by visiting www.cfappreciation.ca.  There are many ways to show your support to our troops.  Visit www.supportingourtroops.ca for more information.

PHSI (www.pacrimhospitality.com) is one of Canada’s largest privately owned hotel management companies, with a portfolio of 52 hotels throughout Canada and the United States and more than 5,400 guestrooms and suites. PHSI expertly manages hotels in partnership with many of the world’s most recognized brands. This is offer is provided in conjunction with the CANEX Discount Program. (CF) or PHSI is not an agent of the Department of National Defence, of the Canadian Forces or of Canadian Forces Non-Public Property.

Military Families Fund (www.militaryfamiliesfund.ca) is an agile and responsive means for Base and Wing Commanders, in concert with Military Family Resource Centres across the country, to help military families within hours of being advised of need. The MFF enhances and complement, it does not replace, existing public or non-public programs. The Fund fills the gaps by providing for the unforeseen and often immediate needs that families may have due to conditions of service.

For more information, please contact:

Pacrim Hospitality Services Inc.
Kris Crundwell
902.404.3731
kcrundwell@pacrimhospitality.com

Or Canadian Forces Personnel and Family Support Services

Christine Meyer
613.947.3823
meyer.christine@cfpsa.com

Communiqué de presse Le 31 mars 2011 Un appui aux troupes même en vacances VILLE, PROVINCE – Pacrim Hospitality Services Inc. (PHSI) offre aux membres actifs des Forces canadiennes (FC) et à leur famille des tarifs réduits dans les hôtels pour une deuxième année consécutive. En tant que participant au programme de rabais de CANEX, PHSI a recueilli plus de 1 355 $ à l’appui du Fonds pour les familles des militaires depuis 2010.

Nous sommes honorés de faire cette contribution au Fonds pour les familles des militaires », de déclarer Kris Crundwell, la vice-présidente des ventes chez PHSI. « Au nom du personnel et de la direction, je désire remercier sincèrement tous ceux qui choisissent de séjourner dans nos hôtels et j’espère que le soutien à nos troupes ne cessera de croître au cours des années à venir.

PHSI appuie les membres des FC et leur famille en leur offrant des tarifs préférentiels dans tous leurs hôtels au Canada et aux États-Unis pour leurs voyages d’agrément. Pour chaque nuitée d’hôtel achetée au moyen du programme de reconnaissance des Forces canadiennes, PHSI versera une contribution au Fonds pour les familles des militaires. Le programme est en vigueur tout au long de 2011 et par après.  

Le Fonds pour les familles des militaires a été établi dans le but d’offrir une aide financière aux familles des militaires lorsqu’elles font face à des défis extraordinaires liés aux caractéristiques particulières de la vie militaire », a précisé Sandy Gauthier, la gestionnaire nationale du Fonds Appuyons nos troupes. « Grâce à des donateurs et à des entreprises commanditaires comme PHSI, le Fonds nous a permis de venir en aide à plus de 375 familles. »

Tirez parti de cette offre en visitant le site www.rabaiscanex.ca. Il existe de nombreuses façons de témoigner votre appui envers les troupes. Visitez www.appuyonsnostroupes.ca pour obtenir plus d’information. -30- PHSI (www.pacrimhospitality.com) est l’une des sociétés privées de gestion hôtelière les plus importantes au Canada. Elle possède 52 hôtels au Canada et aux États-Unis et compte plus de 5 400 chambres et suites. PHSI gère des hôtels avec compétence en partenariat avec de nombreuses chaînes hôtelières parmi les plus reconnues au monde. Cette offre est présentée de concert avec le programme de rabais de CANEX. PHSI n’est pas un agent du ministère de la Défense nationale, des Forces canadiennes ou des Biens non publics des Forces canadiennes. Le Fonds pour les familles des militaires (www.fondsfamillesmilitaires.ca) est un mécanisme souple et adapté aux besoins des familles des militaires.

Les commandants des bases et des escadres, en partenariat avec les centres de ressources pour les familles des militaires (CRFM) de partout au Canada, peuvent ainsi venir en aide aux familles des militaires à peine quelques heures après avoir entendu leur appel. Le FFM s’ajoute aux programmes actuels financés par des fonds publics et non publics et les complète, sans toutefois les remplacer. Il fournit un appui aux familles en comblant les lacunes dans le cas d’imprévus ou de besoins immédiats découlant des exigences du service. Pour obtenir plus de renseignements, veuillez communiquer avec:

Pacrim Hospitality Services Inc.
Kris Crundwell
902.404.3731
kcrundwell@pacrimhospitality.com

ou Services de soutien au personnel et aux familles des Forces canadiennes
Christine Meyer
613.947.3823
meyer.christine@cfpsa.com

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    Azher Razvi, Vice President, Operations & Development

    MBA, CHA, CHIA

    • Over 25 years of hospitality industry experience, with a focus on leadership, operations, and hotel development
    • Skilled in opening and positioning hotels, from ground-breaking to FF&E setup, even under challenging conditions like the COVID-19 pandemic
    • Awarded 2023 GM to Watch, 2024 40 Over 40, and Yarmouth Business Leader of the Year
    • Nominated for multiple awards, including Tourism Business of the Year, Equity & Diversity Advancement, Customer Service Award, Community Impact Award, and more
    • Expertise in pre-openings, team leadership, and strategic business planning
    • Proven ability to deliver consistent performance across luxury, lifestyle, and full-service hotels
    • Adept at cultivating high-performance teams and building a strong guest-focused culture
    • Strong business acumen in financial management, revenue forecasting, and cost control
    • Passionate about service excellence and creating positive, lasting guest experiences
    • International experience in multicultural environments, leading cross-functional teams with a focus on growth and sustainability in the hospitality industry

    John Squires, President

    B.Comm

    • 28 years of experience in hotels and restaurants, 7 years specifically of food and beverage management
    • 22 years hotel operations
    • 19 years developing hotels through new construction and renovations with various brands; Tru by Hilton, Holiday Inn Express, Hampton Inn & Suites, Radisson, Four Seasons by Sheraton, Wingate by Wyndham, Crowne
    • Expertise in financial analysis, budget development and revenue forecasting
    • Expertise in project management

    Glenn Squires, Co-Founder

    • Instrumental in the start-up of Fortis Properties Inc., Hospitality Division
    • Co-founder of Pacrim Hospitality Services Inc.
    • Co-founder Holloway Lodging Real Estate Investment Inc.
    • Hospitality intelligence honed over 40 years; 30 in senior hospitality management and development positions
    • Credited with 100+ hotel real estate developments and acquisitions
    • IHG Owner's Association (Global) - Past Chair
    • Mount Saint Vincent University - Board of Governors & Advancement & External Relations Committee Member
    • Tourism Industry Association of NS - Past Chair
    • IHG - Involved in numerous committees over his career
    • Awarded the “Nova Scotia Queen Elizabeth II's Platinum Jubilee Medal” in recognition of significant service to Tourism; Awarded “Developer of the Year” (Canada) by IHG; Awarded “International Development Award” by Wyndham Worldwide; Awarded “Vision Award” from the Nova Scotia Tourism Industry Association
    • Re-development and reimagining of the Digby Pines Golf Resort and Spa, NS

    Guest Satisfaction

    It’s important to keep on top of what guests are saying about their stay. Pacrim is able to track and manage guest comments, responses and reviews to help pinpoint areas for improvement and facilitate winning experiences.
    • Review and analysis of all brand guest comment programs
    • Analysis of third party website reviews
    • Provide best practices for the online review space
    • Responding to guest comments

    E-Commerce & Reservations

    Intergy (a division of Pacrim) is a global, fully integrated e-commerce, central reservation company that specializes in the hospitality industry. This unique Pacrim enterprise further promotes Pacrim’s ability to gain a decisive competitive advantage and drive bottom line performance. In fact, Intergy clients average sales ranging from 3-10 additional occupancy points – one of the best rates in our industry – over their own marketing efforts. The result is innovative, integrated marketing and sales solutions that allow our clients to monitor, manage and improve return on investment.

    To learn more about Intergy, their services and how Intergy can help your hotel. Visit them online; www.intergy.ca.

    Purchasing & Design Administration

    Our in-house purchasing department offers a comprehensive procurement network and uses the collective purchasing power of all our hotels, ensuring high quality goods and services, at the very best pricing, no matter the hotel brand or geographic location. We have access to brand name product and have excellent relationships with suppliers (whether purchasing or replenishment) in both Canada and the USA.
    • Comprehensive procurement networking for Pacrim’s entire portfolio
    • Ensuring brand standards are met or exceeded with centralized purchasing prices
    • Purchasing and/or replenishing for rooms operation, food and beverage, engineering & building maintenance, administrative, technology and general

    Hotel Business Planning

    PHSI offers the long-term outlook and research capabilities essential to protecting your investment and planning for the future. We assist each hotel General Manager with a yearly business plan.

    Human Resource Management

    Perhaps more than any other industry, successful hotel management relies on quality human contact at every stage of service. Pacrim has the expertise to maximize the potential of your human resource investment.
    • Recruitment & Selection
    • Employee & Labour Relations
    • Training & Development
    • Compensation & Benefits
    • Risk Management
    • Legislative Compliance
    • Union Negotiations
    • Brand Employee Compliance

    Accounting

    Timely, accurate financial reporting and analysis is essential to business planning. Our computerized accounting and data processing system can pinpoint trends and provide all of the reports necessary for monthly and yearly financial evaluation and decision-making.
    • Implement and monitor internal controls, policies and procedures
    • Property Tax Management
    • Forecasting & Budgeting
    • Cash Flow Management
    • Review of Bi-Weekly Payroll
    • Preparation of Monthly Financial Statements

    Sales & Marketing

    Our sales and marketing professionals are focused on building strong revenue for hotels and they strategically approach the assessment of target markets, development of innovative programs, effective execution and measuring results. The sales and marketing plan for each hotel is developed in sync with the annual business plan and is integrated with brand-specific sales and marketing efforts. Pacrim recruits marketing and sales professionals with local knowledge and with proven track records of success, and Pacrim has an effective process for sales and marketing management.
    • Revenue Management
    • Leveraging Brand Sales Development Programs
    • Strategic Account Management
    • Community, Industry & Brand Relations
    • Deploying Effective Sales & Marketing Campaigns
    • Leveraging Cross-Portfolio Sales
    • Monitoring of market share and penetration

    Operational Management

    Setting and maintaining standards of excellence is the cornerstone of sound operational management. From the day-to-day administration of front desk activities, housekeeping and food and beverage services to providing management leadership, Pacrim takes every aspect of operational control seriously.
    • Standards of Performance
    • Quality Control
    • Investor/Owner Reporting
    • Labour Cost Management
    • Physical Plant Management
    • Rules of Operation
    • Management Direction & Leadership
    • Insurance & Risk Management