(902) 401-6662
30 Damascus Rd. Suite 220, Bedford, Nova Scotia B4A 0C1
info@pacrimhospitality.com

Pacrim Hospitality Services Inc. (Pacrim) Proudly Announces the Opening of the Hampton Inn & Suites by Hilton Truro, Nova Scotia

Pacrim Hospitality Services Inc. (Pacrim) Proudly Announces the Opening of the Hampton Inn & Suites by Hilton Truro, Nova Scotia.

Bedford, Nova Scotia June 27, 2016: “We are delighted to announce the opening of the Hampton Inn & Suites by Hilton Truro, Nova Scotia. Pacrim has been overseeing the development of this newly-constructed property since June, 2015 and will now commence management”, said Glenn Squires, CEO, Pacrim. “We look forward to building our relationship further as a co-investor in this hotel with Millbrook First Nation, the majority owners. This is Pacrim’s fifth investment and hotel development with Millbrook First Nation,” said Squires.

“Millbrook First Nation is proud to be part of the Hampton Inn & Suites by Hilton Truro opening; it is another example of Millbrook’s ability to partner with others to deliver a high quality business opportunity”, said Chief Bob Gloade. “We look forward to the hotel enhancing Millbrook’s contribution to the local Colchester area and the Nova Scotia provincial economies.”

Hampton Inn & Suites by Hilton Truro offers 94 guestrooms, 1,800 sf of meeting space – accommodating up to 125 people, indoor pool, fitness centre and 24-hour business center. The hotel also provides free Wi-Fi, On the House® hot breakfast and Hilton Honor Rewards.Mark Laughin, General Manager of the Hampton Inn Suites by Hilton Truro has been working diligently with the Pacrim team on all pre-opening and opening matters. Mark has over 25 years of hospitality experience including branded luxury, full-service and independent properties. “I am thrilled to be involved with the Hampton Inn & Suites by Hilton Truro from the ground up. Our thoughtful and friendly team members are looking forward to welcoming guests to our new hotel,” said Laughin.

Mark Laughin, General Manager of the Hampton Inn Suites by Hilton Truro has been working diligently with the Pacrim team on all pre-opening and opening matters. Mark has over 25 years of hospitality experience including branded luxury, full-service and independent properties. “I am thrilled to be involved with the Hampton Inn & Suites by Hilton Truro from the ground up. Our thoughtful and friendly team members are looking forward to welcoming guests to our new hotel,” said Laughin.

Hampton Inn & Suites by Hilton Truro Location & Contact Information (www.hamptoninn.hilton.com)

35 Legends Ave., Truro Power Centre

Millbrook, Nova Scotia B6L 0C9|T: 1-902-843-4343|F: 1-902-843-4443

About Pacrim Hospitality Services Inc. (www.pacrimhospitality.com)

Pacrim Hospitality Services Inc. is a privately owned hotel management and development company based in Bedford, Nova Scotia. With a portfolio of hotels throughout Canada and the United States totaling some 1,912 hotel rooms and suites, Pacrim Hospitality Services Inc. expertly manages and develops hotels in partnership with many of the world’s most recognized hotel brands.

About Millbrook First Nation (www.millbrookfirstnation.net)

The Millbrook First Nation is a Mi’kmaq community located within the town of Truro, positioned in the Hub of Nova Scotia. Millbrook has used its location to build the Truro Power Centre for ideal Economic Development opportunities. Millbrook First Nation also has reserve land in Beaver Dam, Sheet Harbour, and Cole Harbour. Millbrook First Nation has thrived in Economic Development in the past decade, which includes the development of the Truro Power Centre, development on the Cole Harbour land (apartment buildings, General Dynamics Building) and the Truro Community Wind Farm. Millbrook continues to grow and expand with economic development projects, which leads to each and every band member sharing the benefits.

About Hampton Inn & Suites by Hilton Brand (www.hampton.com)

An award-winning leader in the upper mid-priced hotel segment, Hampton by Hilton, including Hampton Inn by Hilton, Hampton Inn & Suites by Hilton and Hampton by Hilton, serves value-conscious and quality-driven travelers with more than 2,100 properties totaling more than 212,000 rooms in 20 countries and territories. High quality accommodations and amenities, such as complimentary Wi-Fi, Hampton’s On the House® hot breakfast, multi-unit Power Cubes and the brand’s signature Clean and fresh Hampton bed®, contribute to Hampton by Hilton ranking as a leader in its segment. Hampton by Hilton Team Members deliver friendly, authentic, caring and thoughtful service defined as Hamptonality which is backed by the 100% Hampton® Guarantee. Hilton HHonors members who book directly through preferred Hilton channels receive instant benefits, including an exclusive member rate that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key available exclusively through the industry-leading Hilton HHonors app.

FOR MORE INFORMATION:

Glenn Squires, CEO

Pacrim Hospitality Services Inc.

902-457-1984 | gsquires@pacrimhospitality.com

    Comments are closed

    Company
    About Us Management Services Development Services Pre-Opening Services Partners & Brand Affiliations Partners & Brand Affiliations Leadership News
    Portfolio
    Our Portfolio Hotel Awards
    Community
    Community Contributions Education Health
    Careers
    Contact Us
    Privacy Policy
    Request More Information
    Reach out and we'll send you an information package plus answer any questions your might have.
    © 2022 Soflyy. All rights reserved.

    Azher Razvi, Vice President, Operations & Development

    MBA, CHA, CHIA

    • Over 25 years of hospitality industry experience, with a focus on leadership, operations, and hotel development
    • Skilled in opening and positioning hotels, from ground-breaking to FF&E setup, even under challenging conditions like the COVID-19 pandemic
    • Awarded 2023 GM to Watch, 2024 40 Over 40, and Yarmouth Business Leader of the Year
    • Nominated for multiple awards, including Tourism Business of the Year, Equity & Diversity Advancement, Customer Service Award, Community Impact Award, and more
    • Expertise in pre-openings, team leadership, and strategic business planning
    • Proven ability to deliver consistent performance across luxury, lifestyle, and full-service hotels
    • Adept at cultivating high-performance teams and building a strong guest-focused culture
    • Strong business acumen in financial management, revenue forecasting, and cost control
    • Passionate about service excellence and creating positive, lasting guest experiences
    • International experience in multicultural environments, leading cross-functional teams with a focus on growth and sustainability in the hospitality industry

    John Squires, President

    B.Comm

    • 28 years of experience in hotels and restaurants, 7 years specifically of food and beverage management
    • 22 years hotel operations
    • 19 years developing hotels through new construction and renovations with various brands; Tru by Hilton, Holiday Inn Express, Hampton Inn & Suites, Radisson, Four Seasons by Sheraton, Wingate by Wyndham, Crowne
    • Expertise in financial analysis, budget development and revenue forecasting
    • Expertise in project management

    Glenn Squires, Co-Founder

    • Instrumental in the start-up of Fortis Properties Inc., Hospitality Division
    • Co-founder of Pacrim Hospitality Services Inc.
    • Co-founder Holloway Lodging Real Estate Investment Inc.
    • Hospitality intelligence honed over 40 years; 30 in senior hospitality management and development positions
    • Credited with 100+ hotel real estate developments and acquisitions
    • IHG Owner's Association (Global) - Past Chair
    • Mount Saint Vincent University - Board of Governors & Advancement & External Relations Committee Member
    • Tourism Industry Association of NS - Past Chair
    • IHG - Involved in numerous committees over his career
    • Awarded the “Nova Scotia Queen Elizabeth II's Platinum Jubilee Medal” in recognition of significant service to Tourism; Awarded “Developer of the Year” (Canada) by IHG; Awarded “International Development Award” by Wyndham Worldwide; Awarded “Vision Award” from the Nova Scotia Tourism Industry Association
    • Re-development and reimagining of the Digby Pines Golf Resort and Spa, NS

    Guest Satisfaction

    It’s important to keep on top of what guests are saying about their stay. Pacrim is able to track and manage guest comments, responses and reviews to help pinpoint areas for improvement and facilitate winning experiences.
    • Review and analysis of all brand guest comment programs
    • Analysis of third party website reviews
    • Provide best practices for the online review space
    • Responding to guest comments

    E-Commerce & Reservations

    Intergy (a division of Pacrim) is a global, fully integrated e-commerce, central reservation company that specializes in the hospitality industry. This unique Pacrim enterprise further promotes Pacrim’s ability to gain a decisive competitive advantage and drive bottom line performance. In fact, Intergy clients average sales ranging from 3-10 additional occupancy points – one of the best rates in our industry – over their own marketing efforts. The result is innovative, integrated marketing and sales solutions that allow our clients to monitor, manage and improve return on investment.

    To learn more about Intergy, their services and how Intergy can help your hotel. Visit them online; www.intergy.ca.

    Purchasing & Design Administration

    Our in-house purchasing department offers a comprehensive procurement network and uses the collective purchasing power of all our hotels, ensuring high quality goods and services, at the very best pricing, no matter the hotel brand or geographic location. We have access to brand name product and have excellent relationships with suppliers (whether purchasing or replenishment) in both Canada and the USA.
    • Comprehensive procurement networking for Pacrim’s entire portfolio
    • Ensuring brand standards are met or exceeded with centralized purchasing prices
    • Purchasing and/or replenishing for rooms operation, food and beverage, engineering & building maintenance, administrative, technology and general

    Hotel Business Planning

    PHSI offers the long-term outlook and research capabilities essential to protecting your investment and planning for the future. We assist each hotel General Manager with a yearly business plan.

    Human Resource Management

    Perhaps more than any other industry, successful hotel management relies on quality human contact at every stage of service. Pacrim has the expertise to maximize the potential of your human resource investment.
    • Recruitment & Selection
    • Employee & Labour Relations
    • Training & Development
    • Compensation & Benefits
    • Risk Management
    • Legislative Compliance
    • Union Negotiations
    • Brand Employee Compliance

    Accounting

    Timely, accurate financial reporting and analysis is essential to business planning. Our computerized accounting and data processing system can pinpoint trends and provide all of the reports necessary for monthly and yearly financial evaluation and decision-making.
    • Implement and monitor internal controls, policies and procedures
    • Property Tax Management
    • Forecasting & Budgeting
    • Cash Flow Management
    • Review of Bi-Weekly Payroll
    • Preparation of Monthly Financial Statements

    Sales & Marketing

    Our sales and marketing professionals are focused on building strong revenue for hotels and they strategically approach the assessment of target markets, development of innovative programs, effective execution and measuring results. The sales and marketing plan for each hotel is developed in sync with the annual business plan and is integrated with brand-specific sales and marketing efforts. Pacrim recruits marketing and sales professionals with local knowledge and with proven track records of success, and Pacrim has an effective process for sales and marketing management.
    • Revenue Management
    • Leveraging Brand Sales Development Programs
    • Strategic Account Management
    • Community, Industry & Brand Relations
    • Deploying Effective Sales & Marketing Campaigns
    • Leveraging Cross-Portfolio Sales
    • Monitoring of market share and penetration

    Operational Management

    Setting and maintaining standards of excellence is the cornerstone of sound operational management. From the day-to-day administration of front desk activities, housekeeping and food and beverage services to providing management leadership, Pacrim takes every aspect of operational control seriously.
    • Standards of Performance
    • Quality Control
    • Investor/Owner Reporting
    • Labour Cost Management
    • Physical Plant Management
    • Rules of Operation
    • Management Direction & Leadership
    • Insurance & Risk Management